POM Dental Hygiene Studio (“POM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at pomdentalstudio.com (the “Website”).
This policy covers information collected through our Website only. Patient health information collected during treatment is governed by our separate HIPAA Notice of Privacy Practices, available on our website and provided at your first visit.
Information we collect
Information you provide to us
We collect information you voluntarily provide, such as when you:
- Book an appointment through our online booking system
- Fill out a contact or inquiry form
- Subscribe to our email list
- Submit a review or testimonial
- Communicate with us by email, phone, or text message
This information may include your name, email address, phone number, and any message or details you choose to share.
Information collected automatically
When you visit our Website, we automatically collect certain information through cookies and similar technologies, including:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on the site
- Referring website or search terms
Cookies and tracking technologies
We use cookies and similar technologies to operate and improve our Website. This includes:
- Essential cookies — required for the site to function
- Analytics cookies — such as Google Analytics, to understand how visitors use our site
- Advertising cookies — such as the Meta (Facebook) Pixel, to measure ad performance and show relevant ads
You can control cookies through your browser settings or through our cookie preferences tool, if available.
How we use your information
We use the information we collect to:
- Respond to inquiries and schedule appointments
- Send appointment reminders and related communications
- Improve our Website and services
- Measure and improve the performance of our marketing
- Comply with legal obligations
- Protect the security of our Website and services
How we share your information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate the Website, process bookings, and deliver services (e.g., our booking software, email marketing platform, analytics providers) — under contracts that require them to protect your information
- Advertising partners for measuring and targeting ads — subject to the choices described below
- Legal and regulatory authorities when required by law
- Business successors in the event of a merger, acquisition, or sale of assets
Your California privacy rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
Right to know
You have the right to request that we disclose what personal information we have collected about you, the categories of sources, the business purpose for collecting it, and the categories of third parties we have shared it with.
Right to delete
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to correct
You have the right to request that we correct inaccurate personal information we maintain about you.
Right to opt out of the sale or sharing of personal information
We do not sell personal information. However, if we share information with advertising partners for cross-context behavioral advertising, you have the right to opt out. You can exercise this right by contacting us or by using the “Do Not Sell or Share My Personal Information” link in our Website footer, if applicable.
Right to limit use of sensitive personal information
You have the right to limit the use of sensitive personal information to what is necessary to provide the services you have requested.
Right to non-discrimination
We will not discriminate against you for exercising any of your privacy rights.
How to exercise your California rights
To exercise any of these rights, contact us using the information below. We may need to verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.
How we protect your information
We use reasonable physical, technical, and administrative safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us and we will delete it.
Third-party websites
Our Website may contain links to third-party websites (such as our booking software provider). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on our Website with an updated effective date. Material changes will be communicated through a prominent notice on the Website.
Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
POM Dental Hygiene Studio